The Padel Tournament

Privacy Policy

Effective: 24 August 2025

This Privacy Policy explains how The Padel Tournament ("we", "our", or "us") collects, uses, discloses, and protects personal data when you visit https://thepadeltournament.com, create an account, register for events, interact with our social channels, or otherwise use our services (collectively, the "Services"). We are based in Kuwait and operate events in the region.

1. Who is responsible for your data

The data controller is The Padel Tournament. You can contact us at info@thepadeltournament.com.

2. Information we collect

  • Account and profile: name, email, password (hashed by our provider), optional profile details (e.g., city, gender, age).
  • Event registrations: tournament selected, team member names, dates of birth, division, phone number, and acceptance of terms. We may also associate your registration with your account ID to show your past entries in your profile.
  • Payments: we do not store card details on our servers. We may generate a secure link via a payment provider and store payment status, order/registration IDs and amounts for reconciliation.
  • Communications: messages you send to us, support requests, and email preferences.
  • Usage and device data: IP address, user agent, pages visited, referral URLs, and identifiers (cookies or similar) for analytics and ad attribution.
  • Marketing identifiers: when enabled, we use Google and Meta technologies to understand site usage and measure campaign performance.
  • Media: photos and video from events for results, promotion, and community highlights. Where required, we will request consent on-site.

3. How we use your information

  • Provide and improve the Services, including account management and event registrations.
  • Run tournaments (seeding groups, publishing schedules and results, awarding ranking points).
  • Send service communications (confirmations, schedule updates, payments, and important event notices).
  • Send marketing communications (e.g., new events, rankings updates, partner offers) where permitted by law. You can opt out at any time via the unsubscribe link or by contacting us.
  • Measure and improve performance using analytics and advertising tools.
  • Detect, prevent and respond to fraud, misuse, and security incidents.
  • Comply with law and enforce our terms.

4. Legal bases (where applicable)

Depending on your jurisdiction (e.g., GDPR), we rely on the following legal bases:

  • Contract: to provide the Services you request (account, registrations, schedules, results).
  • Legitimate interests: to ensure security, prevent abuse, analyze performance, and promote our events in a proportionate way.
  • Consent: for certain cookies/analytics/marketing where required by law. You can withdraw consent anytime.
  • Legal obligation: where we must retain data for tax, accounting or regulatory reasons.

5. Cookies, analytics and ads

We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic. When enabled, we use Google and Meta Technologies to understand usage and improve marketing. These tools may set their own cookies and receive limited information about your browser or app activity. You can control cookies in your browser and opt out of marketing at any time (see “Your choices”).

6. When we share information

We do not sell personal data. We share it only with:

  • Service providers: infrastructure, email delivery, analytics and advertising partners, and payment facilitators. Typical providers include Google (Analytics), Meta (Pixel/CAPI), Firebase (hosting/auth/database), and our email marketing platform.
  • Event operations: venue partners and on‑site staff may receive limited data required to run matches and results.
  • Legal reasons: to comply with law, protect our rights, users, or the public.

7. International transfers

Our providers may process data in multiple countries. Where required, we use safeguards such as standard contractual clauses or rely on adequacy decisions.

8. Data retention

We keep personal data only as long as needed for the purposes above, including running events, maintaining rankings history, complying with legal obligations, and resolving disputes. When no longer needed, we securely delete or anonymize it.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, email info@thepadeltournament.com. We will verify your request and respond within a reasonable time.

10. Marketing choices

  • Every marketing email contains an unsubscribe link. You can also request removal by email.
  • You may adjust cookie preferences in your browser and, where available, in our cookie banner.
  • For ads, you can use platform tools such as https://www.youronlinechoices.com/ or device settings to limit ad tracking.

11. Children

Our Services are intended for players and guardians involved in amateur padel events. If we learn that a child’s data was provided without appropriate consent, we will delete it where required by law.

12. Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No system is perfectly secure; please use strong passwords and keep your account details confidential.

13. Changes

We may update this policy to reflect legal, technical, or business changes. We will post the updated version with a new effective date. Significant changes may be communicated by email or prominent notice.

14. Contact

Questions or requests? Email info@thepadeltournament.com.